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Handmade in Europe

Returns And Refunds

COMFORT GUARANTEE

We offer a “Comfort Guarantee”. Lambda allows you to return your shoes (if in perfect original condition), in exchange for a new pair or full refund.

Lambda’s “Comfort Guarantee” offers a full refund upon the return of any item purchased online.

  • The refund amount will be credited to the original tender if returned within 30 days of the purchase date.
  • The refund will only be issued after good receipt of the merchandise and confirmation that it is not damaged and in original condition.
  • The shoe has to be in perfect condition (not damaged) and they may not have been used.
  • Lambda will not charge for any forwarding costs related to the shipment of the replacement item.
  • However, costs related to the return of the merchandise to our warehouse, in South Africa, will be for the client’s account.

 

Personalised Items are excluded from any of our return policies.
For any further queries please email us at info@lambdagolf.co.za or contact us on +27 12 01205615.

 

SIZE EXCHANGE

  • If you would like to exchange the shoes for a different size, Lambda South Africa would gladly exchange them for the correct size. There will be no delivery charge within South Africa for the first exchange.
  • The shoe has to be in perfect condition (not damaged) and they may not have been used.
  • However, costs related to the return of the merchandise to our warehouse, in South Africa, will be for the client’s account.
  • The replacement will only be issued after good receipt of the merchandise and confirmation that it is not damaged and in original condition.

 

Unfortunately, personalised items cannot be returned or exchanged.

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